FAQ about Surgery

Hospital Admission

Dear patient! You do not need family members to accompany you during your hospital stay. Our medical staff will provide you with appropriate diagnosis, treatment, and specific nursing.

During your hospital stay, if you have any needs and problems, you can contact the bed nurse at any time. We will try our best to solve your problems. If you want to know about the disease, the doctor in charge can answer it for you.


Inpatient ward environment 

Emergency passages in the ward (in emergencies, such as fire or earthquake, emergency evacuation under the command of medical staff), nurse station, disposal room, room (where the doctor is doing the procedure, the patient cannot enter unless invited), doctor's office, bathroom (equipped with a pager). Please wear hospital gowns during hospitalization. If they are dirty, you can ask the nursing staff for replacement.


Inpatient ward equipment 

You can put your belongings in the drawer, please keep the desktop clean and tidy. There is a pager at the head of the bed. If you need help or feel uncomfortable, you can press the pager, and the nursing staff will come to you in time. You can use the bedside lamp when you are reading at night.


Safety and precautions

After you wear the admission wristband, we will check the information of the wristband during treatment and nursing. Do not remove it by yourself, and wear it until the discharge. There are power jacks on the wall to provide you with convenience for the treatment only. Please do not use electrical appliances or touch it. The mobile phone cannot be charged during the day, because the power consumption is relatively large during the day to prevent short circuits, and it can be charged after 7 pm. The hospital is an open environment with complicated personnel, please deliver valuables to family members and carry your mobile phone with you. Elderly patients with inflexible limbs should be careful when getting in and out of bed, please walk against the wall with the railing. The nurse of the critically ill patient will provide you with an extra bed block to prevent you from falling off the bed. The patient with hemiplegia or epilepsy must be supported by someone to get out of bed, and should not go out alone. You cannot go out on your own during the stay, we hope you and your family members can understand. This hospital is a smoke-free hospital, smoking in the ward is prohibited.


Meal card

Families are requested to apply for meal cards for the patients on the first floor of the multi-function hall. The patients keep the meal cards. A catering staff will order meals for the patient every morning. We also have meals for Muslims and diabetes. You do not need to deliver meals, please go to the original place to refund the card when you leave the hospital.


Preparation for daily use

Washbasins, foot basins, towels, toiletries, electric razors (for male patients), water cups, lunch boxes, spoons, chopsticks, toilet paper, wet tissues, straws, bedpans, urinals (for male patients), non-slip slippers, etc.


Reflecting the issues

If you have opinions about medical care during your hospital stay, you can ask the director or head nurse of this ward to solve the problem. If it still cannot be resolved, our hospital has a social medical work department responsible for receiving disputes.


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